Your Privacy Is Our Responsibility

1 Introduction & Scope of Policy

This Privacy Policy ("Policy") applies to the tk717 platform and its associated services. It explains how we collect, process, store, and protect the personal information of our users ("you" or "your").

As Bangladesh's mobile-first online gaming platform, tk717 treats the protection of your personal information as its highest priority. We believe that data protection is not merely a legal obligation — it is an essential part of building a relationship of trust with our users.

This policy applies to: our website (tk717.lat), mobile applications, email communications, live chat support, and all services provided through tk717.

Our platform is intended for users aged 21 and above only. We do not knowingly collect personal information from minors. If a minor creates an account, that account and all associated data will be deleted immediately.

2 What Information We Collect

2.1 — Information You Provide Directly

Information you provide during account registration and use includes:

• Full name and date of birth
• Email address and mobile number
• National ID (NID) or passport number (for identity verification)
• Address and residential information
• bKash, Nagad, Rocket, or bank account details for financial transactions
• Communications submitted via live chat or email

2.2 — Automatically Collected Information

When you use tk717, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Date and time of platform access
• Pages visited and click patterns
• Total session duration

2.3 — Cookies & Tracking Technologies

We use cookies, local storage, and similar technologies to improve your browsing experience. Types of cookies:

• Essential cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to understand and improve how the platform is used.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

3 Purpose of Information Use

tk717 uses your information for the following purposes:

3.1 — Account Management & Service Delivery

• Account creation, verification, and maintenance
• Processing deposits and withdrawals (bKash, Nagad, Rocket, bank transfer)
• Managing bonuses and promotions
• VIP program and rewards distribution

3.2 — Security & Fraud Prevention

• Identity verification and prevention of unauthorized access
• Monitoring suspicious transactions
• Protection against the creation of multiple accounts
• Compliance with anti-money laundering policies

3.3 — Customer Support

• Resolving issues through 24/7 live chat support
• Email communication facility ([email protected])
• Providing assistance in Bengali and English

3.4 — Platform Development

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Planning and implementing new features

4 Data Storage & Security

4.1 — Data Storage Methods

Your personal information is stored on secure servers. We use industry-standard security technologies, which include:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
• Database encryption: Sensitive information remains encrypted even when stored.
• Access control: Only authorized personnel will have access to your information.
• Regular security audits: Our systems are reviewed on a regular basis.

4.2 — Retention Period

We may retain your information for as long as your account is active and, after account closure, for the period required by applicable law. Information related to financial records may be retained for an extended period.

4.3 — Response to Data Breaches

If a data security breach occurs that poses a high risk to your rights and freedoms, we will notify you as quickly as possible and take remedial action.

5 Information Sharing with Third Parties

tk717 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 — Service Providers

The minimum necessary information may be shared with trusted third parties for payment processing (including bKash, Nagad, Rocket, and bank transfer), identity verification, and maintenance of technical infrastructure. These partners are required to comply with our privacy standards.

5.2 — Legal Obligations

We may be required to disclose information in response to court orders, lawful requests from government authorities, or to comply with applicable law.

5.3 — Business Changes

In the event of a company merger, acquisition, or asset transfer, your information may pass to the new entity, though the standards of this policy will be maintained in such cases.

5.4 — Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited access to specific gaming data, but your complete profile information is not shared with them.

6 Your Rights

As a tk717 user, you have the following rights over your own information:

6.1 — Right of Access & Review

You have the right to know what information we hold about you and to receive a copy of that information.

6.2 — Right to Rectification

If any of your information is inaccurate, you may request that it be corrected. Some information can be updated directly in your account settings.

6.3 — Right to Erasure

You have the right to request deletion of your personal information in certain circumstances. However, we may need to retain some information due to legal or regulatory obligations.

6.4 — Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

6.5 — Right to Object

You have the right to object to your information being used for marketing communications. After your request, we will no longer send marketing messages.

To exercise any of the above rights, please contact our support team.

7 Special Protection for Payment Information

Financial transaction information is handled with the utmost care. bKash, Nagad, Rocket, and bank transfer are used for deposits and withdrawals at tk717.

• All payment information is transmitted via encrypted channels.
• Full card or account numbers are not stored on our servers.
• Payment gateway providers comply with international security standards.
• Unusual financial activity is monitored automatically.
• The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000; every transaction is processed through a secure connection.

If you notice any suspicious transaction, contact our 24/7 live chat or [email protected] immediately.

8 International Data Transfers

Our servers and service providers may be located in various countries. Wherever data is transferred, we ensure that appropriate protection measures are in place.

For international data transfers, we use the following methods:

• Standard contractual clauses approved by the relevant authorities
• Binding privacy agreements with third parties
• Transfer of data to countries that ensure adequate levels of data protection

9 Responsible Gaming & Use of Information

tk717 values responsible gaming. Information relating to your gaming activity may be used for the following purposes:

• Analyzing gaming behavior patterns to identify potential issues
• Recommending self-exclusion or limit-setting where needed
• Maintaining a safe gaming environment

This information will never be used against you — it is used for your protection. To learn more about responsible gaming, visit our Responsible Gaming page.

10 Marketing Communications & Consent

If you gave consent to marketing communications at the time of account creation, we may inform you about relevant offers, bonuses, and platform updates. Such communications may be sent via email or through in-platform notifications.

To opt out of marketing communications:

• Change your communication preferences in account settings, or
• Send an email to [email protected]

After opting out, we will stop sending marketing messages. However, essential communications related to your account and transactions will continue.

11 Policy Changes & Updates

tk717 reserves the right to update this privacy policy from time to time. In the case of significant changes, we will:

• Display a notice on the platform
• Send a notification to your registered email address
• We will update the "Last Updated" date at the top of this page

If you continue using the platform after an update, you will be considered to have accepted the new policy. If you object to any policy change, you may close your account.

12 Contact & Complaint Resolution

If you have any questions, comments, or complaints about this privacy policy, please contact us:

It is our commitment to ensure your right to data protection. tk717's goal is to always remain a safe, transparent, and trustworthy platform — where you can enjoy gaming with confidence.

To learn more about our terms of service, visit the Terms & Conditions page, and use the tk717 Login page to access your account.